As a Fullstack Software Engineer at Caterpillar, you will play a key role in designing, developing, and implementing scalable solutions using Microsoft Dynamics 365, Power Platform, and Azure services. Your primary focus will be on delivering business value through hands-on development and automation, ensuring seamless integrations, optimized performance, and customizations.
Caterpillar is a global leader in the heavy equipment and machinery industry, with a strong presence in India. As a company, Caterpillar is committed to innovation, sustainability, and community development. With a diverse range of products and services, Caterpillar offers a dynamic work environment that fosters growth, learning, and collaboration.
Why required: Microsoft Dynamics 365 is a critical tool for Caterpillar's business operations, and proficiency in this area is essential for developing and customizing applications.
How recruiters evaluate: The recruiter will evaluate your hands-on experience with Dynamics 365 modules, particularly Contact Center, Customer Service, and Sales.
Why required: Power Platform is a key component of Microsoft Dynamics 365, and proficiency in this area is necessary for building custom applications and workflows.
How recruiters evaluate: The recruiter will assess your experience with Power Apps, Power Automate, and Power Pages.
Why required: Azure services are used for integration, data management, and security, and proficiency in this area is essential for developing scalable solutions.
How recruiters evaluate: The recruiter will evaluate your experience with Azure Logic Apps, Service Bus, Functions, and API Management.
Why required: C# is a programming language used for developing custom plugins and workflows in Dynamics 365.
How recruiters evaluate: The recruiter will assess your proficiency in C# and your experience with plugin development.
Why required: JavaScript/TypeScript is used for developing custom UI components and workflows in Power Platform.
How recruiters evaluate: The recruiter will evaluate your experience with JavaScript/TypeScript and your proficiency in developing custom UI components.
Freshers with a strong foundation in computer science and programming can apply, but they should be willing to learn and adapt quickly.
Experienced professionals with a background in Microsoft Dynamics 365, Power Platform, and Azure services can apply, but they should be willing to take on new challenges and responsibilities.
Graduates with a degree in computer science or a related field can apply, but they should have a strong foundation in programming and software development.
B.Tech graduates with a specialization in computer science or a related field can apply, but they should have a strong foundation in programming and software development.
MCA graduates with a specialization in computer science or a related field can apply, but they should have a strong foundation in programming and software development.
Diploma holders with a specialization in computer science or a related field can apply, but they should have a strong foundation in programming and software development.
The salary range for a Fullstack Software Engineer in India is between 8-15 LPA, depending on experience and location.
Freshers can expect a salary range of 6-10 LPA, depending on their skills and experience.
Experienced professionals can expect a salary range of 12-20 LPA, depending on their skills and experience.
The salary growth for a Fullstack Software Engineer in India is around 15-20% per annum, depending on performance and experience.
With 5-7 years of experience, you can move into a senior software engineer role, leading teams and developing complex solutions.
With 8-10 years of experience, you can move into a technical lead role, responsible for technical strategy and direction.
With 10+ years of experience, you can move into an architect role, responsible for designing and implementing enterprise-level solutions.
To develop your skills in Microsoft Dynamics 365 and Power Platform.
To develop your skills in Azure services and cloud computing.
To develop your skills in C# and .NET framework.
To succeed in this role, focus on developing your technical skills in Microsoft Dynamics 365, Power Platform, and Azure services. Stay up-to-date with the latest developments in these areas and be willing to learn and adapt quickly.
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Description
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description:
Caterpillar is seeking a Junior Developer with strong technical expertise in Microsoft Dynamics 365 (D365), specifically in Contact Center, Customer Service, and Sales modules. The ideal candidate will design, develop, and implement scalable solutions, ensuring seamless integrations, optimized performance, and customizations. This role requires deep technical proficiency in Power Platform, extensions, and integration frameworks, with a focus on delivering business value through hands‑on development and automation.
Key Responsibilities
Technical Delivery & Development
Develop and customize Dynamics 365 application using C#, JavaScript, TypeScript, and Power Platform components (Power Apps, Power Automate, Power Pages).
Build plugins, workflows, Power Automate flows, and custom components to extend functionality.
Ensure adherence to Microsoft best practices, extensibility framework, and upgrade‑safe customizations.
Optimize solutions for performance, scalability, and maintainability.
Support Microsoft Teams Phone Extensibility or Azure Communication Service within D365.
Integration Engineering
Design and implement integrations between D365 and external systems using:
OData / Web APIs
REST / SOAP services
Azure Logic Apps, Service Bus, Data Factory
Troubleshoot and optimize integration performance across D365, Snowflake, Microsoft Fabric, and other applications.
Data Management, Security & Compliance
Support data migration strategies using Data Export Service, KingswaySoft, or DMF connectors.
Configure security roles, privileges, and field‑level security to ensure compliance.
Implement auditing, logging, and monitoring for the D365 application.
DevOps & Environment Management
Manage version control and code merges using GitHub repositories.
Implement CI/CD pipelines in Azure DevOps.
Oversee build, release, and deployment activities across Dev/UAT/QA/Prod environments.
Automation & AI Solutions
Develop automation workflows using Power Automate and Copilot Studio.
Leverage AI Builder for intelligent document processing, sentiment analysis, and predictive insights.
Build, enable, and manage Copilot Studio IVR Agents.
Configure routing actions in D365, including escalations, call transfers, and SLA actions, using Power Automate Flows.
Create reusable templates, frameworks, and accelerators for solution delivery.
Collaboration & Communication
Work closely with functional consultants, business analysts, and project teams to translate requirements into technical solutions.
Participate in workshops, demos, and technical discussions with Cat Customer Service stakeholders.
Provide technical guidance to peers and contribute to delivery excellence.
What You Will Have
Technical Expertise
Hands‑on experience with Dynamics 365 modules (Contact Center, Customer Service, Sales).
Hands-on experience with building and maintaining integrations between D365 and external systems.
Proficiency in plugin development, workflows, Power Automate, and custom UI components.
Skilled in JavaScript/TypeScript, C#, and Power Platform (Power Apps, Power BI, Power Pages).
Knowledge of D365 data model, entities, and security framework.
Knowledge of Team Phone Extensibility and Azure Communication Service.
Experience with creating and deploying Agents in Copilot Studio.
Tools & Frameworks
Experience with Azure services (Logic Apps, Service Bus, Functions, API Management).
Experience in integration frameworks and ETL tools for D365 data migration.
Proficiency in GitHub, Azure DevOps pipelines, and environment management.
Considerations for Top Candidates
Microsoft Copilot Expertise – Advanced skills with creating and maintaining Copilot Agents.
Plugin Development – Ability to design and implement custom plugins in C# for
