Direct Support Channels
Choose the channel that works best for you. For urgent issues like suspicious job listings or recruiter fraud, email us directly for the fastest response. For general career questions and community interaction, join our student groups below.
Common Support Topics
Before sending a message, check if your question is covered in one of these resources:
- Job listing questions: Visit our FAQ page for answers about how we verify listings, why listings expire, and how to apply.
- Report a suspicious listing: Use the flag button on any job page or email us with subject “Suspicious Listing Report” and include the job URL.
- Career guide errors: Report factual errors, broken links, or outdated information. Read our Corrections Policy for our 24-48 hour resolution commitment.
- Data deletion requests: Email us with subject “Data Deletion Request”. We process all requests within 72 hours per our Privacy Policy.
- Content contributions: If you want to write a career guide, review our Write for Us guidelines before pitching.
- Partnership inquiries: Employers and sponsors can review our Advertise page for available formats and editorial firewall policies.
Response Time & Expectations
General Inquiries
We respond to general questions, feedback, and suggestions within 24 to 48 hours on business days. We prioritize student support inquiries over commercial requests.
Fraud & Safety Reports
Reports of suspicious listings, recruiter fraud, or safety concerns are treated as urgent. We investigate and take action within 24 hours of receiving the report.
Data & Privacy Requests
Data deletion and privacy-related requests are processed within 72 hours. You will receive a confirmation email once your request has been fulfilled.
Send Us a Message
Use the form below for any questions, feedback, or support requests. Please include as much detail as possible so we can assist you effectively. If you are reporting a job listing issue, include the job title and company name.