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Associate Application Support Engineer
Experience Required
1-3 Years
Employment Type
Full-time
Target Batch
2023, 2024, 2025
Role Category
Fullstack
How to Apply
Apply on the company portal
Skills Recommended
MS SQLREST APIsPostmanAWS servicesNew RelicAPI callsdata integrationsystem interoperabilityfinancial conceptstransactionsholdingssecurities
About the job
Job Description
Associate Application Support Engineer
Date: May 8, 2026
Location: Pune, IN
Company: ACA Group
About ACA:
ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.
Position Summary :
This role is integral to the daily operations of our technology support team, with a specific focus on the personal trading components of ACA Technology platforms. This includes identifying issues, troubleshooting, offering guidance on corrective measures, and managing system configurations. This would include maintaining data integrity and providing support to clients. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to troubleshoot and resolve data-related issues within MS-SQL efficiently.
Job Duties
Perform in-depth analysis, troubleshooting, and diagnosis of incidents related to clients' trades, holdings, and securities. Utilize MS-SQL to analyze, diagnose, and resolve technical and data anomalies.
Good to have knowledge on REST APIs as well and using POSTMAN
Fully manage support cases by logging, monitoring, updating, prioritizing, and resolving calls, emails, and indirect inquiries promptly.
Collaborate with internal teams and clients to resolve data-related issues efficiently.
Daily use of MS SQL, to search for issues and to write scripts to fix data within the database.
Work collaboratively with developers and product owners to identify corrective actions or effective workarounds for incident resolution.
Provide expert guidance on corrective actions and system configuration adjustments.
Provide recommendations to key stakeholders and leadership, using insights to advocate for both internal and external users.
Document processes, resolutions, and best practices to enhance team knowledge.
Preferred Education and Experience
Proficient in analytical skills, adept at resolving issues through troubleshooting.
Familiarity with financial concepts, including understanding transactions, holdings, and securities.
Bachelor’s degree, with a preference for a concentration in technology or finance.
Qualifications:
Exceptional command of the English language, with advanced reading, writing, and comprehension skills.
Highly proficient in MS SQL, with demonstrated expertise in writing, interpreting, and understanding of stored procedures.
Solid financial analytical acumen, with practical knowledge of financial instruments and concepts such as transactions, holdings, and securities.
Understanding of API calls and their role in data integration and system interoperability.
Demonstrated ability to work independently, manage multiple priorities, and effectively organize tasks in a dynamic environment.
Proven success in fast-paced, small-team environments, with a collaborative and adaptable mindset.
Highly motivated and goal-oriented, with a proactive approach to self-learning and professional development.
Willingness to contribute to both internal initiatives and client-facing projects.
Nice to Have:
Experience with AWS services, particularly AWS CloudWatch,EC2, IAM and S3.
Familiarity with New Relic for application performance monitoring. Proficiency with Postman for REST API testing and validation.
What working at ACA offers:
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being.
What we commit to:
ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status
🎯 Why This Role Matters
As a Associate Application Support Engineer at ACA, you will be at the forefront of solving complex problems that impact millions of users. This is not just about writing code or executing tasks; it is about taking ownership of critical systems, collaborating with top-tier talent, and driving innovation. If you want a role that challenges you to grow rapidly and leaves a lasting impact on the industry, this is it.
⚡ Key Skills Needed
To stand out for this position, you need more than just the basics. Hiring managers for this Associate Application Support Engineer role are looking for:
- ✓ Strong foundational knowledge in core engineering principles.
- ✓ Ability to adapt quickly to the fast-paced environment at ACA.
- ✓ Proficiency in MS SQL, REST APIs, Postman.
💡 Application Tips
- •Tailor your resume: Highlight specific projects or experiences that align directly with current initiatives at ACA.
- •Prepare for behavioral rounds: Be ready to discuss times you have handled failure, tight deadlines, or team conflicts.
- •Leverage the AI Assistant: Use the AI Assistant button above to evaluate your resume against this specific Associate Application Support Engineer description before applying.
Candidate Guide
More than a copied JD: use this page to prepare before you apply.
ACA is hiring for Associate Application Support Engineer in Pune, IN. This page goes beyond the raw listing so students can understand what the role usually expects, how to prepare for screening, and how to apply more thoughtfully instead of forwarding a resume blindly.
MS SQLREST APIsPostmanAWS servicesNew RelicAPI callsdata integrationsystem interoperability
Company overview
ACA appears on Campus to Career because the opportunity is relevant for students and early-career candidates who want a clearer view of real hiring demand. When evaluating any employer, students should look beyond the brand name and focus on work quality, reporting structure, product maturity, mentorship, and the kind of ownership the team is likely to trust a new hire with.
A fresher or internship role at ACA can be valuable when the candidate understands what the business is solving and how the team contributes to that larger outcome. Even before the interview, students should try to learn the company domain, customer type, pace of execution, and whether the role sits close to product, platform, support, data, or delivery.
What this role usually means in practice
Associate Application Support Engineer is likely not just a keyword match. In real hiring, titles often compress multiple expectations into one label. This means the student should read the listing as a signal of day-to-day problem solving, team collaboration, deadline discipline, and the ability to learn new workflows quickly.
The current role is listed as Full-time in Pune, IN, with 1-3 Years mentioned on the page. For freshers, the most useful interpretation is: what kind of output will the team expect in the first 30 to 90 days, and what proof can the candidate show that they are ready to deliver it?
- Understand the business problem the role supports
- Map your projects to likely day-to-day work
- Prepare one story about fast learning and one about ownership
Required skills and how to interpret them
The listing highlights skills such as MS SQL, REST APIs, Postman, AWS services, New Relic, API calls, data integration, system interoperability. Students should not panic if they are not equally strong in every item. Companies often list an ideal stack, but interviewers usually look for transferable understanding, clarity of fundamentals, and a believable proof-of-work story.
A better preparation strategy is to sort skills into three buckets: already strong, interview-ready but shallow, and currently weak. This prevents overconfidence and also stops students from wasting time revising topics that are unlikely to matter during the first screening round.
- Be ready to explain where you used MS SQL in a project, coursework, internship, or self-study build.
- Be ready to explain where you used REST APIs in a project, coursework, internship, or self-study build.
- Be ready to explain where you used Postman in a project, coursework, internship, or self-study build.
- Be ready to explain where you used AWS services in a project, coursework, internship, or self-study build.
- Be ready to explain where you used New Relic in a project, coursework, internship, or self-study build.
- Be ready to explain where you used API calls in a project, coursework, internship, or self-study build.
- Be ready to explain where you used data integration in a project, coursework, internship, or self-study build.
- Be ready to explain where you used system interoperability in a project, coursework, internship, or self-study build.
Eligibility and application readiness
Students should treat eligibility as more than just degree, batch, or marks. Real readiness also includes whether the resume supports the role clearly, whether your GitHub or portfolio can survive a quick recruiter scan, and whether your self-introduction makes logical sense for Associate Application Support Engineer.
If the listing mentions a batch requirement, relocation, internship-to-full-time path, or communication expectations, make sure those details are reflected consistently in your resume, application form, and outreach message. Consistency is a major trust signal in early-stage screening.
- Resume aligned to the role and keywords
- Portfolio or GitHub links working correctly
- Projects chosen based on role relevance, not just recency
- Clear answer prepared for “Why this role?”
Salary insight and offer evaluation
The listing does not clearly publish compensation, which is common for fresher and early-career openings. Candidates should use peer benchmarks, city cost, and recruiter conversations to understand likely salary range before final acceptance.
For freshers, salary should be interpreted together with learning quality, tech exposure, mentorship, workload, location, and conversion or growth path. A slightly smaller offer with stronger ownership and cleaner learning loops may outperform a bigger offer that provides weak role fit or no meaningful skill depth.
Interview preparation tips for this job
Candidates applying for Associate Application Support Engineer should prepare in layers. The first layer is role fit: why this company, why this role, and what proof supports your application. The second layer is technical or functional depth: the tools, concepts, or workflows most likely to appear in screening. The third layer is behavior and communication: clear explanations, honest ownership, and calm thinking when details are incomplete.
A strong practice method is to prepare a short project walk-through, a role-fit introduction, one debugging or challenge story, and a realistic answer to what you still want to learn. That combination usually performs better than memorizing long theoretical scripts.
- Review two strongest projects deeply, not ten projects weakly
- Prepare role-specific terminology and examples
- Practice concise answers for HR and recruiter rounds
- Revise fundamentals likely connected to the listed skills
Application strategy for better conversion
The best candidates do not just click apply. They adapt. Before submitting, update the top section of your resume, reorder projects if needed, and make sure your strongest evidence matches the narrative for Associate Application Support Engineer. If the company uses an external portal, take form fields seriously because ATS filters often read those signals separately from the PDF.
If the route is recruiter email or a direct apply link, use that path professionally. Submit complete information, avoid spammy follow-up, and if you choose to reach out on LinkedIn, mention the role, one or two fit points, and a respectful ask. The goal is to make your application easier to trust, not louder.